At SkyTravel, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you book a tour or interact with our services.
Information We Collect
We may collect the following types of personal information:
- Personal Identifiable Information: Name, email address, phone number, date of birth, nationality, passport details, and visa information.
- Payment Information: Credit/debit card details or other payment information for processing bookings only and we don't store any payment details in our system.
- Travel Preferences: Special requests, dietary restrictions, or other preferences shared during the booking process.
- Usage Data: Information about how you interact with our website, including IP address, browser type, and browsing behavior.
- Health Information: Medical details relevant to travel arrangements, such as accessibility requirements.
How We Use Your Information
We use the collected information to:
- Process bookings, payments, and travel arrangements.
- Communicate with you regarding your itinerary, updates, or service changes.
- Comply with legal and regulatory requirements, such as visa processing.
- Enhance your experience by personalizing services and offering relevant promotions.
- Monitor and improve our website functionality and user experience.
Sharing of Information
We may share your information with:
- Service Providers: Airlines, hotels, transportation companies, and other third-party providers necessary for fulfilling your booking.
- Government Authorities: When required by law or for visa and immigration processes.
- Business Partners: Trusted partners who assist in delivering travel-related services.
- Third-Party Marketing: Only with your explicit consent.
We do not sell your personal information to any third parties.
Data Security
We implement robust security measures to protect your data from unauthorized access, use, or disclosure, including encryption, secure servers, and access controls.
Cookies and Tracking
- We use cookies and similar tracking technologies to enhance your browsing experience and collect website usage data.
- You can manage your cookie preferences through your browser settings.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
